From 56 texts a month to 5,277 — the med spa whose calendar fills itself.
Basis Holistics opened with 30 clients and a phone. Seventeen months later, a custom AI employee named Ava and 20 layered automations move thousands of personal touchpoints a month — a 94× jump in client communication, with zero added staff.
- Trade
- Med spa & functional medicine
- Where
- East Hampstead, New Hampshire
- With P2N since
- January 2025
- AI employee
- Ava — built for Basis
Starting from 56 texts a month.
Basis Holistics opened with everything a great practice needs except reach: a nurse-practitioner founder, root-cause medicine and modern aesthetics under one roof — and an active client list of exactly 30 people. The job was to fill and protect the calendar, follow up with every client, and build a loyal base — without burning out a small team or adding headcount.
We didn't sell software. We built the engine.
Rather than ask staff to text clients by hand, Power2Network built Basis a layered stack of automated journeys — one workflow at a time, each compounding on the last. Thirty days from kickoff to the first live agent, with one named strategist on the account throughout.
A med-spa AI employee named Ava
We built Basis its own AI employee. Ava answers, follows up after every call, and works the chat widget, Facebook, Instagram, and SMS as one identity — so no client is left waiting, and customers ask for her by name.
20 automations, layered to compound
Post-call follow-up, multi-channel lead tagging, review requests, cancellation and reschedule flows, order confirmations — each workflow a permanent multiplier on every client touchpoint.
The reminder engine that changed everything
In October 2025 the day-before appointment-reminder sequence went live. Stacked on the flows already running, monthly volume jumped 3.6× almost overnight — and never slowed.
A steady, compounding climb.
Results reflect one client's outcomes (Jan 2025 – May 2026) and are not a guarantee of future performance. Individual results vary. Figures shared with permission.
More clients = exponentially more touchpoints.
This wasn't a one-time campaign spike — it was a steady, compounding climb. Every workflow is a permanent multiplier: each new client automatically enters the reminder sequence, the review-request flow, and the post-visit follow-up, so the system scales itself. More clients means more personal touches, with zero additional staff effort.
You don't need another agency. You need a team that builds the system, runs the system, and owns the outcome with you.
Your calendar, filling itself.
We'll build the same client-communication engine for your practice — your first AI employee live in 30 days, with a real strategist who owns the outcome with you.